Service Management


The Acumatica Service Management Suite is your connection between field service operations, projects, CRM, order management, and inventory management, providing all the required information to generate service appointments from Sales Orders or CRM Cases.

Better business insights and decisions result from the combination of automated processes, accurate data collection, financial analyses, and forecasting capabilities.

Business Benefits

  • Track and manage every detail of your service organization with Acumatica Service Management.
  • Share best practices, automate manual processes, and track service inventory by integrating information, people, and resources.
  • Streamline processes to reduce response times and costs, resulting in increased revenues and customer satisfaction that ultimately gives you a competitive advantage.
  • Quickly capture service needs to shorten the time between call receipt and job assignment.
  • Track resource commitments, match tasks to best available resources, and generate work orders.
  • Utilize the easy to learn and use field services calendar scheduling board to create daily or weekly schedules automatically or by using drag-and-drop tools.


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